Systems, integrations, and stakeholder demands across three IT mandates — Information Technology · May 2026
Three mandates — one role
LMS & EdTech
Brightspace ecosystem ownership
Attendance, credentials, WIL
LTI integrations & add-ons
D2L product roadmap alignment
Campus IT Operations
Service desk (TeamDynamix)
Endpoint management (Intune)
Multi-site campus support
CCN network stewardship
Emerging Tech & AI
AI policy (GenAI policy renewal)
Copilot pilot stewardship
Tool evaluation & governance
De facto EdTech strategy lead
System inventory
Live
Planned / Approved
Evaluating
Partial / Underleveraged
Retiring
Institutional opportunity
LMS & Content Delivery
Core — Owned by IT
D2L BrightspaceCreator Plus (H5P)Manager Dashboard
Analytics Add-ons
Performance PlusLumi Suite (AI)
Learning Content
LinkedIn LearningViva Learning
Attendance
QwicklyMS Forms + Lists (excused absences)
Credentials & WIL
MyCredsOrbis (WIL / job board)
Campus IT Operations
Service Management
TeamDynamix (Incident + Change)MS Planner (project gap fill)
Endpoint & Device
Microsoft IntuneSystem CenterTeamDynamix Assets
Network
CCN (IT programs sandbox)
Productivity
Microsoft 365 (all staff + students)
Emerging Tech & AI
Licensed — All Users
M365 Copilot Chat (A5)
Licensed — Pilot (~20)
Copilot Add-onCopilot Studio
Planned / Funding-gated
Teams Premium
CCN / IT Programs
GitHub Copilot (education)
Needed — Not Yet
Microsoft Purview
Grassroots (unofficial)
ChatGPTNotebook LMCanva AI (edu tier?)Claude.ai
Identity & Data
Identity
Azure AD (OAuth 2.0 SSO)Saviynt (IGA)
Student Information (SIS)
PeopleSoft (on-prem)
Analytics & Reporting
CognosPower BIPower Automate
Student Services
Accessibility
Symplicity CSM
Awards & Donor
Blackbaud Award MgmtBlackbaud Raiser's Edge
Housing
StarRez
Comms
SimplyCast (Public Affairs)
Key Integrations
Live
PeopleSoft → Brightspace (student enrolment)
Saviynt → Brightspace (staff directory)
Saviynt → Azure AD (IGA)
Azure AD → All systems (SSO / OAuth 2.0)
Planned
Qwickly ↔ Brightspace (LTI attendance)
Forms/Lists → Power Automate → Qwickly (excused absences)
Brightspace → Performance Plus (program reporting)
Constraint
PeopleSoft: 18-month dev queue
No new development appetite
Who drives demand — and what they actually need
IST & Apprenticeship
Mandatory attendance tracking for compliance. Safety training completion before another labor board incident.
→ Qwickly, Manager Dashboard, Performance Plus
Occupational Health & Safety
Staff safety training compliance reporting — visible to managers before incidents occur.
→ Manager Dashboard, Performance Plus
Student Advising (Michael Purcell)
Attendance as early at-risk indicator. Intervention before students fail, not after.
→ Qwickly, Brightspace, Performance Plus
Institutional Research (Andrew Oxner)
Program-level reporting across shells. Natural language queries against data. PeopleSoft + Brightspace joined.
→ Performance Plus, Power BI, Copilot add-on
Faculty (broadly)
Content creation, AI assistance, course delivery tools. Currently under-served — pent-up demand.
→ Brightspace, Lumi, AI tools, Canva
IT Programs (Dean Tsaltas)
Teaching students professional AI and coding tools. Agentic programming. Currently: personal accounts only.
→ GitHub Copilot, Claude Code, CCN
AI deployment blocker chain — why integrated AI isn't rolling out
Data governance policyIn development · low priority
→
Data classification schemaDoesn't exist
→
Microsoft PurviewNot licensed
→
Safe Copilot rolloutBlocked
→
AI access to M365Teams · Exchange · OneDrive · SharePoint
Structural observations
Best-of-breed trap
NSCC has both a full Symplicity suite (Orbis, CSM, career advising) and a full Blackbaud suite (Award Management, Raiser's Edge) — but chose point solutions from each. StarRez is a third suite used for housing only. No consolidation strategy in place.
No CRM
Symplicity CSM, Orbis, Blackbaud, SimplyCast, and StarRez all do fragments of what a unified CRM would do. No single view of the student relationship exists.
PeopleSoft constraint
On-prem SIS. 18-month dev queue. Workday/Oracle Cloud migration deferred indefinitely. Any solution requiring PeopleSoft integration is deprioritized by design.
EdTech governance vacuum
Post-reorg, no formal body owns EdTech strategy. Doug + Matt Taylor are de facto stewards with no structural authority. GenAI policy is the only formal policy — up for renewal now.
Performance Plus — the right bet
Power BI cube (Andrew Oxner) is low-capacity and requires technical expertise. Performance Plus adds predictive learner analytics, program-level reporting, and at-risk identification — purpose-built for education, no custom dev needed.
Lumi Suite — underexplored
NSCC already owns Creator Plus. Lumi adds AI tutoring, AI-assisted grading, auto-generated quiz banks, and study support — all integrated into Brightspace. Worth evaluating before procuring separate AI tools for faculty.